Adobe Marketing Cloud vs SugarCRM
Who is this software for?
Adobe Marketing Cloud is a suite of products including Experience Manager, Adobe Campaign, Adobe Target & Marketo Engage. It is primarily used by large enterprises with complex attribution requirements.
Pros
- Centralized team collaboration
- Adobe Analytics
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About Adobe Marketing Cloud
Adobe Marketing Cloud is a comprehensive enterprise marketing solution which offer analytics, social media management, content management solution, a/b testing, data management platform, TV platform, media optimizer and marketing automation solutions. With Adobe marketing cloud, you can incorporate all or one to fill any gaps in your marketing toolbox.
Who is this software for?
SugarCRM is ideal for freelancers, small to mid sized businesses, large enterprises, non profit organisations and public administrations
Pros
- Ability to quickly scale to suit any sized business
- Ability to self host and keep data on your own servers
- Ability to customize the platform to suit any business
Cons
- Limited functionality of reporting dashboard makes creating custom reports time consuming
- Minimum 1 year commitment required
- Customizing it to suit your needs can be time consuming and expensive
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About SugarCRM
While the company's brand of "Commercial Open Source" sounds a bit like an oxymoron, SugarCRM's business model pursues a symbiotic relationship between maintaining a viable company and delivering customer benefits attributable to open source software solutions. SugarCRM has a two-tiered business model the company gives away the basic open source customer relationship management software application, and sells four progressively richer commercial versions which include proprietary code and more advanced feature sets such as integration to Microsoft Outlook, support for MS SQL or Oracle databases, disconnected mobile support, customer self service, reporting and system integration capabilities for companies wanting to achieve full CRM software potential.
