BaseCRM vs Zoho
Written by Marcus Taylor - CEO
Updated 12/02/2026
5 minute read
Who is this software for?
BaseCRM is ideal for small businesses
Pros
- Free 14 day trial
- Easy to use simple interface
- Quick to implement with limited setup required
Cons
- Limited automation capabilities
- Multiple emails for contacts can cause issues
- Lack of project management features
Screenshots
Pricing
For 2.5k contacts
Contact sales
For 10k contacts
Contact sales
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$125 / user
Starting price
$25 / month
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo
Ratings
Overall rating
Ease of use
Value for money
Form templates
Customer support
Features
Lead scoring Lead segmentation Web activity tracking SMS marketing Personalize web content Predictive analytics Bi-directional CRM syncing Event management Create invoices Create quotes Split testing Create membership sites Bulk social media posting Sales reports Real-time sales alerts Mobile app Social CRM Integrations
Outlook integration Gmail integration Salesforce integration SugarCRM integration Microsoft Dynamics integration Zapier integration Alternatives
About BaseCRM
Frustrated by our own experience with CRM, we founded Base in 2009 based on a strong internal belief that businesses deserve better, smarter software. We've come a long way since then, helping thousands of businesses grow and raising $23 million from RRE Ventures, Index Ventures, The Social+Capital Partnership, OCA Ventures, I2A and several angels.
Who is this software for?
Zoho is ideal for both small businesses and enterprises sales organizations
Pros
- Free edition for up to 10 users
- Easy to use platform
- Only pay for applications and features you want to use
Cons
- Lots of features but depth of features can be limited
- Requires lots of customization to set up
Screenshots
Pricing
For 2.5k contacts
Contact sales
For 10k contacts
Contact sales
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$25 / month
Starting price
Free
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo
Ratings
Overall rating
Ease of use
Value for money
Form templates
Customer support
Features
Lead scoring Lead segmentation Web activity tracking SMS marketing Personalize web content Predictive analytics Bi-directional CRM syncing Event management Create invoices Create quotes Split testing Create membership sites Bulk social media posting Sales reports Real-time sales alerts Mobile app Social CRM Integrations
Outlook integration Gmail integration Salesforce integration SugarCRM integration Microsoft Dynamics integration Zapier integration Alternatives
About Zoho
Zoho CRM has a version for both enterprises and small businesses. Each has its own pricing model, with several options available for SMBs.
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