Constant Contact vs Intercom
Written by Marcus Taylor - CEO
Updated 12/02/2026
5 minute read
Who is this software for?
Constant Contact is ideal for any size business
Pros
- Free for 60 days
- Easy gmail and outlook email imports
- No contracts. Cancel anytime.
Screenshots
Pricing
Ratings
Features
Lead scoring Lead segmentation Web activity tracking SMS marketing Personalize web content Predictive analytics Bi-directional CRM syncing Event management Create invoices Create quotes Split testing Create membership sites Bulk social media posting Sales reports Real-time sales alerts Mobile app Social CRM Integrations
Outlook integration Gmail integration Salesforce integration SugarCRM integration Microsoft Dynamics integration Zapier integration Alternatives
About Constant Contact
Constant Contact makes email marketing easier by simplifying the process of creating a customized email that matches your branding with their easy to use email editor and customizable templates. Easily import your pre existing list or build one using their sign up forms. Create and schedule your emails so they are automatically sent people who join your lists and meet your custom triggers. With Constant Contact you can transform your emails into social media posts so you can reach your fans wherever they are.Constant Contact also offer a full service email marketing service to get your email marketing campaigns off the ground.
Who is this software for?
Intercom is ideal for software & SaaS businesses looking to manage marketing and customer success messaging in one tool.
Pros
- Great for software companies needing to manage users
- Easy to create in-app product tours and chat messages
- Easy to send custom events via the Intercom SDK
Screenshots
Pricing
Ratings
Features
Lead scoring Lead segmentation Web activity tracking SMS marketing Personalize web content Predictive analytics Bi-directional CRM syncing Event management Create invoices Create quotes Split testing Create membership sites Bulk social media posting Sales reports Real-time sales alerts Mobile app Social CRM Integrations
Outlook integration Gmail integration Salesforce integration SugarCRM integration Microsoft Dynamics integration Zapier integration Alternatives
About Intercom
Intercom is a customer communication platform that allows businesses to communicate with their customers through a variety of channels, including email, in-app messaging, and live chat. It offers a range of features, including automated messaging, lead generation, and customer segmentation, making it a versatile tool for customer engagement. Additionally, Intercom's messaging capabilities can also be integrated with other tools such as Salesforce, Zendesk, and Slack, making it a powerful addition to a company's overall customer communication strategy. Intercom is an effective tool for businesses looking to improve their customer communication and engagement.
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