Customer.io vs Nimble

Written by Marcus Taylor - CEO
Updated 12/02/2026

5 minute read

Who is this software for?

Customer.io is ideal for web and mobile app businesses

Pros

  • Free tier for less than 200 contacts
  • Segment based on user data from web or mobile app

Cons

  • Limited number of integrations
  • Requires engineering resources to get the data you need

Screenshots

Pricing

For 2.5k contacts
$150 / month
For 10k contacts
$150 / month
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$750 / month
Starting price
Free
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo

Ratings

Overall rating
Ease of use
Value for money
Form templates
Customer support

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predictive analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

Outlook integration
Gmail integration
Salesforce integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration

General Info

HQ Location
United States
Founded in
2012

Alternatives

About Customer.io

Most experiences you have with companies in the world are horrible. When's the last time you felt passionate about your power company, or your mobile phone provider? That's not the world that we (and hopefully you) want to live in. Let us help you grow happy customers. With Customer.io you'll see that happy customers come from genuine, relevant interactions with you. Happy customers care about your company. Happy customers are happy to pay you. And happy customers tell their friends.

Who is this software for?

Nimble is ideal for freelancers, small to mid size businesses and public administrations.

Pros

  • Simple and easy to use features
  • Strong social media integration
  • Easily track where, what and how you have interacted with leads

Cons

  • Very limited mobile app
  • Limited customization of data and analytics

Screenshots

Pricing

For 2.5k contacts
Contact sales
For 10k contacts
Contact sales
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$25 / month
Starting price
$25 / month
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo

Ratings

Overall rating
Ease of use
Value for money
Form templates
Customer support

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predictive analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

Outlook integration
Gmail integration
Salesforce integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration

General Info

HQ Location
California
Founded in
2009

Alternatives

About Nimble

Nimble is an insightful relationship manager created to help professionals build better relationships across all social channels. Nimble provides a smart and easy way to track, engage and nurture contacts as well as source new leads. Nimble provides small-medium sized businesses with one solution that can help them discover, listen and engage with individuals relevant to their business and build relationships that can lead to opportunities. Nimble will identify valuable prospects in your network and guide your interaction with them. The application brings together contact profiles, email conversations, calendars, communications, collaborations and social signals and displays them on one easy-view platform. Social channels such as Facebook, Twitter and LinkedIn are automatically linked to business contacts enabling you to effectively engage them from everywhere you work.