Customer.io vs Ortto

Written by Marcus Taylor - CEO
Updated 12/02/2026

5 minute read

Who is this software for?

Customer.io is ideal for web and mobile app businesses

Pros

  • Free tier for less than 200 contacts
  • Segment based on user data from web or mobile app

Cons

  • Limited number of integrations
  • Requires engineering resources to get the data you need

Screenshots

Pricing

For 2.5k contacts
$150 / month
For 10k contacts
$150 / month
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$750 / month
Starting price
Free
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo

Ratings

Overall rating
Ease of use
Value for money
Form templates
Customer support

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predictive analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

Outlook integration
Gmail integration
Salesforce integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration

General Info

HQ Location
United States
Founded in
2012

Alternatives

About Customer.io

Most experiences you have with companies in the world are horrible. When's the last time you felt passionate about your power company, or your mobile phone provider? That's not the world that we (and hopefully you) want to live in. Let us help you grow happy customers. With Customer.io you'll see that happy customers come from genuine, relevant interactions with you. Happy customers care about your company. Happy customers are happy to pay you. And happy customers tell their friends.

Who is this software for?

Autopilot is ideal for small and large businesses

Pros

  • Easy to use marketing automation solution
  • 30 day free trial of the product
  • Affordable pricing

Cons

  • Customization of templates is difficult
  • Speed of the cloud based platform

Screenshots

Pricing

For 2.5k contacts
$41 / month
For 10k contacts
$125 / month
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$40 / month
Starting price
$20 / month
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo

Ratings

Overall rating
Ease of use
Value for money
Form templates
Customer support

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predictive analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

Outlook integration
Gmail integration
Salesforce integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration

General Info

HQ Location
Australia
Founded in
2012

Alternatives

About Ortto

Ortto (formerly Autopilot) was founded in 2012 as Bislr Inc., by three Australian brothers, Mike, Chris, and Peter, while living in Bondi Beach, Australia. After years of pain and frustration stitching marketing tools and data together for some of Australia's leading tech companies, they recognized a clear gap in the market for marketing automation software that is as easy to use as a whiteboard, that plays nicely with other technologies, and can be tried and bought right over the web.