Customer.io vs Wishpond

Written by Marcus Taylor - CEO
Updated 12/02/2026

5 minute read

Who is this software for?

Customer.io is ideal for web and mobile app businesses

Pros

  • Free tier for less than 200 contacts
  • Segment based on user data from web or mobile app

Cons

  • Limited number of integrations
  • Requires engineering resources to get the data you need

Screenshots

Pricing

For 2.5k contacts
$150 / month
For 10k contacts
$150 / month
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$750 / month
Starting price
Free
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo

Ratings

Overall rating
Ease of use
Value for money
Form templates
Customer support

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predictive analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

Outlook integration
Gmail integration
Salesforce integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration

General Info

HQ Location
United States
Founded in
2012

Alternatives

About Customer.io

Most experiences you have with companies in the world are horrible. When's the last time you felt passionate about your power company, or your mobile phone provider? That's not the world that we (and hopefully you) want to live in. Let us help you grow happy customers. With Customer.io you'll see that happy customers come from genuine, relevant interactions with you. Happy customers care about your company. Happy customers are happy to pay you. And happy customers tell their friends.

Who is this software for?

Wishpond is ideal for small to mid sized businesses

Pros

  • Easy to use platform
  • Designed for marketers
  • Complete platform including landing page tools, lead activity tracking, popup and marketing automation

Cons

  • Drag and drop interface not as responsive as you would expect
  • Hard to customize templates to closely resemble your own brand

Screenshots

Pricing

For 2.5k contacts
Contact sales
For 10k contacts
Contact sales
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$129 / month
Starting price
Free
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo

Ratings

Overall rating
Ease of use
Value for money
Form templates
Customer support

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predictive analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

Outlook integration
Gmail integration
Salesforce integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration

General Info

HQ Location
Canada
Founded in
2004

Alternatives

About Wishpond

Wishpond is the world's easiest marketing platform for generating, managing and nurturing leads. Wishpond's mission is to make it easy for marketers to grow their business. Wishpond's marketing platform includes tools for landing pages, social promotions, website popups, online forms, lead activity tracking, lead management, lead intelligence, marketing automation, email marketing, retargeting ads and marketing analytics. And with native integrations with leading sales, payment, analytics and collaboration apps, Wishpond is the complete platform for marketers.