Klaviyo vs Zoho
Written by Marcus Taylor - CEO
Updated 12/02/2026
5 minute read
Who is this software for?
Klaviyo is an email marketing platform designed for e-commerce businesses, providing tools for creating targeted email campaigns, automations, and personalization.
Pros
- Built specifically for eCommerce businesses
- High-quality email templates
- Benchmark your performance against similar eCommerce businesses.
Cons
- Automation flow editor is a bit basic
- Limited eCommerce content blocks for email campaigns
Screenshots
Pricing
For 2.5k contacts
$60 / month
For 10k contacts
$150 / month
For 25k contacts
$400 / month
For 100k contacts
$1200 / month
Full feature pricing
$75 / month
Starting price
Free
Setup fee
None
Starting # of users
1 User
Cost per extra user
No
Refund policy
No refunds
Free demo
Ratings
Overall rating
Ease of use
Value for money
Form templates
Customer support
Features
Lead scoring Lead segmentation Web activity tracking SMS marketing Personalize web content Predictive analytics Bi-directional CRM syncing Event management Create invoices 
Create quotes Split testing Create membership sites Bulk social media posting Sales reports Real-time sales alerts Mobile app Social CRM Integrations
Outlook integration Gmail integration Salesforce integration SugarCRM integration Microsoft Dynamics integration Zapier integration Alternatives
About Klaviyo
Klaviyo is an email marketing platform designed for e-commerce businesses, it allows businesses to create personalized email campaigns, automate email sequences, and track customer behavior.
Who is this software for?
Zoho is ideal for both small businesses and enterprises sales organizations
Pros
- Free edition for up to 10 users
- Easy to use platform
- Only pay for applications and features you want to use
Cons
- Lots of features but depth of features can be limited
- Requires lots of customization to set up
Screenshots
Pricing
For 2.5k contacts
Contact sales
For 10k contacts
Contact sales
For 25k contacts
Contact sales
For 100k contacts
Contact sales
Full feature pricing
$25 / month
Starting price
Free
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo
Ratings
Overall rating
Ease of use
Value for money
Form templates
Customer support
Features
Lead scoring Lead segmentation Web activity tracking SMS marketing Personalize web content Predictive analytics Bi-directional CRM syncing Event management Create invoices Create quotes Split testing Create membership sites Bulk social media posting Sales reports Real-time sales alerts Mobile app Social CRM Integrations
Outlook integration Gmail integration Salesforce integration SugarCRM integration Microsoft Dynamics integration Zapier integration Alternatives
About Zoho
Zoho CRM has a version for both enterprises and small businesses. Each has its own pricing model, with several options available for SMBs.
If you have found this guide useful, please share it with your colleagues
