Nimble vs SugarCRM
Who is this software for?
Nimble is ideal for freelancers, small to mid size businesses and public administrations.
Pros
- Simple and easy to use features
- Strong social media integration
- Easily track where, what and how you have interacted with leads
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About Nimble
Nimble is an insightful relationship manager created to help professionals build better relationships across all social channels. Nimble provides a smart and easy way to track, engage and nurture contacts as well as source new leads. Nimble provides small-medium sized businesses with one solution that can help them discover, listen and engage with individuals relevant to their business and build relationships that can lead to opportunities. Nimble will identify valuable prospects in your network and guide your interaction with them. The application brings together contact profiles, email conversations, calendars, communications, collaborations and social signals and displays them on one easy-view platform. Social channels such as Facebook, Twitter and LinkedIn are automatically linked to business contacts enabling you to effectively engage them from everywhere you work.
Who is this software for?
SugarCRM is ideal for freelancers, small to mid sized businesses, large enterprises, non profit organisations and public administrations
Pros
- Ability to quickly scale to suit any sized business
- Ability to self host and keep data on your own servers
- Ability to customize the platform to suit any business
Cons
- Limited functionality of reporting dashboard makes creating custom reports time consuming
- Minimum 1 year commitment required
- Customizing it to suit your needs can be time consuming and expensive
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About SugarCRM
While the company's brand of "Commercial Open Source" sounds a bit like an oxymoron, SugarCRM's business model pursues a symbiotic relationship between maintaining a viable company and delivering customer benefits attributable to open source software solutions. SugarCRM has a two-tiered business model the company gives away the basic open source customer relationship management software application, and sells four progressively richer commercial versions which include proprietary code and more advanced feature sets such as integration to Microsoft Outlook, support for MS SQL or Oracle databases, disconnected mobile support, customer self service, reporting and system integration capabilities for companies wanting to achieve full CRM software potential.
