Gist vs Omnisend
Written by Marcus Taylor - CEO
Updated 12/02/2026
5 minute read
Who is this software for?
Gist is a customer relationship management (CRM) software that helps businesses to manage their customer interactions and communications. It's suitable for small to medium-sized companies that want to better manage their customer data and improve their sales and marketing efforts.
Pros
Cons
- Managing bulk tasks is difficult
- Live chat/messenger emails are sent from a "gistmail.com" address
- The iOS app is buggy and hard to use
Screenshots
Pricing
Ratings
Features
Lead scoring Lead segmentation Web activity tracking SMS marketing Personalize web content Predictive analytics Bi-directional CRM syncing Event management Create invoices Create quotes Split testing Create membership sites Bulk social media posting Sales reports Real-time sales alerts Mobile app Social CRM Integrations
Outlook integration Gmail integration Salesforce integration SugarCRM integration Microsoft Dynamics integration Zapier integration Alternatives
About Gist
Gist is a CRM and marketing automation platform that helps businesses manage and grow their relationships with customers. Gist allows businesses to automate customer interactions, streamline sales and support processes, and track customer behavior. The platform also includes a variety of pre-built templates and A/B testing capabilities to improve the performance of campaigns. Gist offers integrations with a variety of third-party tools such as Salesforce, Shopify and Zendesk, making it easy for businesses to connect their existing tools. Additionally, Gist provides a user-friendly interface and real-time reporting and analytics features, allowing businesses to track the performance of their campaigns and make data-driven decisions.
Who is this software for?
Omnisend is designed for growing e-commerce businesses using Shopify, Shopify Plus, BigCommerce, WooCommerce, Magento 2 or Wix Bookings.
Pros
- Reporting is focused on revenue impacted
- High deliverability rates & tools to safeguard sender reputation
- Built specifically for eCommerce businesses
Cons
- Email templates are average
- The visual email builder UX isn't as smooth as alternatives
Screenshots
Pricing
Ratings
Features
Lead scoring Lead segmentation Web activity tracking SMS marketing Personalize web content Predictive analytics Bi-directional CRM syncing Event management Create invoices Create quotes Split testing Create membership sites Bulk social media posting Sales reports Real-time sales alerts Mobile app Social CRM Integrations
Outlook integration Gmail integration Salesforce integration SugarCRM integration Microsoft Dynamics integration Zapier integration Alternatives
About Omnisend
Omnisend is an email marketing automation platform designed for e-commerce businesses. The platform offers a range of features including automated email campaigns, SMS messaging, and web push notifications. Omnisend allows businesses to create personalized and targeted campaigns based on customer behavior and purchase history. The platform also offers pre-built email templates, as well as the ability to create custom templates and A/B testing to improve the performance of emails. Omnisend also includes a variety of integrations, such as Shopify and Magento, making it easy for e-commerce businesses to connect their store and automate their marketing efforts. Omnisend also provides advanced features such as abandoned cart recovery, winback campaigns, and post-purchase automation.
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