Klaviyo vs Omnisend

Written by Marcus Taylor - CEO
Updated 12/02/2026

5 minute read

Who is this software for?

Klaviyo is an email marketing platform designed for e-commerce businesses, providing tools for creating targeted email campaigns, automations, and personalization.

Pros

  • Built specifically for eCommerce businesses
  • High-quality email templates
  • Benchmark your performance against similar eCommerce businesses.

Cons

  • Automation flow editor is a bit basic
  • Limited eCommerce content blocks for email campaigns

Screenshots

Pricing

For 2.5k contacts
$60 / month
For 10k contacts
$150 / month
For 25k contacts
$400 / month
For 100k contacts
$1200 / month
Full feature pricing
$75 / month
Starting price
Free
Setup fee
None
Starting # of users
1 User
Cost per extra user
No
Refund policy
No refunds
Free demo

Ratings

Overall rating
Ease of use
Value for money
Form templates
Customer support

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predictive analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

Outlook integration
Gmail integration
Salesforce integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration

General Info

HQ Location
Boston, United States
Founded in
2012

About Klaviyo

Klaviyo is an email marketing platform designed for e-commerce businesses, it allows businesses to create personalized email campaigns, automate email sequences, and track customer behavior.

Who is this software for?

Omnisend is designed for growing e-commerce businesses using Shopify, Shopify Plus, BigCommerce, WooCommerce, Magento 2 or Wix Bookings.

Pros

  • Reporting is focused on revenue impacted
  • High deliverability rates & tools to safeguard sender reputation
  • Built specifically for eCommerce businesses

Cons

  • Email templates are average
  • The visual email builder UX isn't as smooth as alternatives

Screenshots

1 of 3

Pricing

For 2.5k contacts
$35 / month
For 10k contacts
$115 / month
For 25k contacts
$245 / month
For 100k contacts
$720 / month
Full feature pricing
$59 / month
Starting price
Free
Setup fee
Starting # of users
Cost per extra user
Refund policy
Free demo

Ratings

Overall rating
Ease of use
Value for money
Form templates
Customer support

Features

Lead scoring
Lead segmentation
Web activity tracking
SMS marketing
Personalize web content
Predictive analytics
Bi-directional CRM syncing
Event management
Create invoices
Create quotes
Split testing
Create membership sites
Bulk social media posting
Sales reports
Real-time sales alerts
Mobile app
Social CRM

Integrations

Outlook integration
Gmail integration
Salesforce integration
SugarCRM integration
Microsoft Dynamics integration
Zapier integration

General Info

HQ Location
Vilnius, Lithuania
Founded in
2014

About Omnisend

Omnisend is an email marketing automation platform designed for e-commerce businesses. The platform offers a range of features including automated email campaigns, SMS messaging, and web push notifications. Omnisend allows businesses to create personalized and targeted campaigns based on customer behavior and purchase history. The platform also offers pre-built email templates, as well as the ability to create custom templates and A/B testing to improve the performance of emails. Omnisend also includes a variety of integrations, such as Shopify and Magento, making it easy for e-commerce businesses to connect their store and automate their marketing efforts. Omnisend also provides advanced features such as abandoned cart recovery, winback campaigns, and post-purchase automation.